1. Company and Shipping Operator Information

The online store and the shipping arrangements described in this policy are associated with:

DANFOSS HISTORICAL CENTER A/S

Business Address:
Mads Patent Vej 1 Elsmark
6430 Nordborg
Denmark

Email:
caspersensor88@gmail.com

Telephone:
+45 27 46 83 15

Legal Form:
A/S (Danish Public Limited Company)

Country:
Denmark

Start Date:
May 31, 2001

Startdato:
31.05.2001

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2. Shipping Destinations

We currently offer shipping to the following countries and regions, subject to product availability, carrier restrictions, customs requirements, and other applicable shipping conditions:

• Spain
• Portugal
• Poland
• Czech Republic
• Slovakia
• Slovenia
• Bulgaria
• Greece
• Romania
• Austria
• Italy
• Croatia
• Estonia
• Lithuania
• Latvia
• Germany

Shipping availability may vary depending on the individual product, destination, carrier availability, warehouse arrangements, package size, weight, customs requirements, and applicable transportation restrictions.

The availability of shipping to a particular destination does not necessarily mean that every product can be shipped to that destination.

If shipping to a particular address is unavailable, this may be communicated during checkout or after an order has been reviewed.

We reserve the right to restrict or decline shipments to locations where delivery is not reasonably possible or where restrictions are imposed by applicable laws, customs authorities, carriers, or other legitimate operational requirements.

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3. Standard Shipping

Unless otherwise indicated on the product page or during checkout, we currently provide:

Standard Shipping: FREE

Free standard shipping applies to eligible orders shipped through our standard delivery service.

Free shipping does not necessarily include:

• Customs duties;
• Import taxes;
• Brokerage charges;
• Special delivery services;
• Remote-area surcharges;
• Customer-requested shipping upgrades;
• Government charges; or
• Other third-party fees.

Where applicable, such charges may be payable separately by the customer in accordance with the laws and requirements of the destination country.

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4. Shipping Processing Time

Orders are generally processed within:

3–5 business days after payment confirmation.

Processing may include:

1. Payment verification;
2. Order confirmation;
3. Inventory confirmation;
4. Product preparation;
5. Picking and packing;
6. Shipping documentation;
7. Carrier booking; and
8. Handover to the shipping carrier.

Processing time does not include the transportation period after the package has been handed to the carrier.

Orders placed on weekends or applicable public holidays may begin processing on the following business day.

During periods of unusually high demand, seasonal promotions, holidays, inventory adjustments, or other operational circumstances, processing may take longer than the standard estimate.

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5. Estimated Delivery Time

Our standard estimated delivery schedule is:

Order Processing:
3–5 business days

Estimated Transit Time:
5–8 business days

Estimated Total Delivery Period:
5–13 business days

Standard Shipping Fee:
Free

Primary Carriers:
UPS / FedEx

The above delivery periods are estimates and should not be interpreted as guaranteed delivery dates.

Actual delivery time may vary depending on:

• Destination;
• Carrier operations;
• Customs clearance;
• Weather;
• Transportation conditions;
• Public holidays;
• Local delivery arrangements;
• Package size or weight;
• Incorrect address information; or
• Other circumstances outside our reasonable control.

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6. Shipping Carrier

We generally use reputable international shipping providers, including:

UPS

and

FedEx

The carrier selected for an individual order may depend on:

• Delivery destination;
• Product characteristics;
• Warehouse location;
• Package dimensions;
• Package weight;
• Carrier availability;
• Shipping route; and
• Other logistical considerations.

We may use another reputable carrier where reasonably necessary to complete delivery.

The carrier displayed for a particular order may therefore differ from the carrier used for another order.

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7. Order Confirmation

After an order has been successfully placed, customers may receive an order confirmation by email.

The order confirmation may contain:

• Order number;
• Products ordered;
• Quantity;
• Order value;
• Billing information;
• Shipping address;
• Payment status; and
• Other relevant order information.

Customers should review the confirmation promptly and notify us if important information appears to be incorrect.

An order confirmation does not necessarily mean that the order has already been shipped.

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8. Shipping Confirmation

Once an order has completed processing and has been handed over to the applicable shipping carrier, a shipping confirmation may be sent to the customer's email address.

The shipping confirmation may include:

• Order number;
• Shipping date;
• Shipping carrier;
• Tracking number; and
• Tracking information.

Customers should retain their shipping confirmation and tracking information until the order has been delivered.

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9. Tracking Information

Tracking information generally becomes available after the shipment has been registered by the carrier.

In some cases, tracking information may require approximately 24–72 hours to become active or display movement.

A delay in tracking updates does not necessarily mean that the package has been lost.

Tracking information may remain unchanged while a shipment is:

• Moving between facilities;
• Awaiting carrier scanning;
• Undergoing customs processing;
• Being transported internationally; or
• Awaiting local delivery processing.

If tracking information has not updated for a reasonable period, customers may contact us for assistance.

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10. Shipping Address Requirements

Customers are responsible for providing accurate and complete shipping information at checkout.

The shipping information should include, where applicable:

• Full recipient name;
• Street name;
• Building number;
• Apartment or unit number;
• City;
• Region or province;
• Postal code;
• Country; and
• Telephone number.

An incomplete or incorrect address may result in:

• Delivery delays;
• Failed delivery attempts;
• Additional carrier charges;
• Package rerouting;
• Package return to sender; or
• Other delivery problems.

We are not responsible for delivery issues caused by inaccurate information supplied by the customer, except where otherwise required by applicable law.

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11. Address Changes Before Shipment

If you discover that the shipping address is incorrect, contact us immediately.

Email:
caspersensor88@gmail.com

Phone:
+45 27 46 83 15

If the order has not yet entered the final fulfillment or shipping stage, we will make reasonable efforts to update the address.

However, we cannot guarantee that an address change will be possible after an order has entered processing.

Customers should therefore verify their shipping address carefully before completing an order.

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12. Address Changes After Shipment

Once an order has been transferred to the shipping carrier, we generally cannot guarantee that the shipping address can be changed.

If the carrier offers an address correction, rerouting, or redirection service, the customer may be required to comply with the carrier's procedures and pay applicable additional charges where permitted.

Where an address change is not possible, the package may be delivered to the original address or returned to the sender in accordance with the carrier's procedures.

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13. Delivery Attempts

Depending on the destination and carrier, the carrier may make one or more delivery attempts.

If nobody is available to receive the package, the carrier may:

• Make another delivery attempt;
• Leave the package in an authorized location;
• Leave a delivery notification;
• Hold the package at a local facility;
• Request additional instructions; or
• Return the package to the sender.

Customers should monitor carrier notifications and tracking information carefully.

Failure to respond to a carrier notification may result in additional delivery delays or the package being returned.

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14. Delivery Delays

Estimated delivery times are not guaranteed.

Delays may occur due to circumstances including:

• Severe weather;
• Natural disasters;
• Customs inspections;
• Customs clearance;
• Carrier delays;
• Transportation disruptions;
• Public holidays;
• High seasonal shipping volumes;
• Incorrect address information;
• Government restrictions;
• International transportation disruptions;
• Carrier system problems; or
• Other unforeseen circumstances.

Where we become aware of a significant shipping delay, we will make reasonable efforts to assist customers with available information.

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15. Customs and Import Procedures

International shipments may be subject to customs inspection and clearance procedures.

Depending on the destination country, customers may be required to provide information or documentation to customs authorities or the carrier.

Customs processing may extend the estimated delivery period.

Possible customs-related charges may include:

• Import duties;
• VAT or other applicable taxes;
• Customs clearance fees;
• Brokerage fees;
• Handling fees; or
• Other government or carrier charges.

The amount of such charges is determined by the destination country's authorities and applicable regulations.

We do not control customs decisions or the amount of charges imposed by local authorities.

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16. Customs Duties and Import Taxes

Unless expressly stated otherwise at checkout or required by applicable law, customs duties, import taxes, brokerage fees, and similar destination-country charges are not included in the standard shipping fee.

Where such charges are legally payable by the recipient, the customer may be responsible for payment.

Customers should contact their local customs authority before placing an international order if they wish to determine whether additional import charges may apply.

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17. Customs Delays

A package may be delayed while customs authorities:

• Inspect the shipment;
• Verify documentation;
• Request additional information;
• Calculate applicable duties or taxes;
• Complete customs clearance; or
• Conduct other legally required procedures.

Such delays are generally outside our direct control.

If the carrier or customs authority contacts the customer for additional information, the customer should respond as soon as reasonably possible.

Failure to provide requested information may result in further delays or the return of the shipment.

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18. Lost Packages

If tracking information indicates that a package has been delivered but the customer cannot locate it, customers should first:

1. Check the delivery address;
2. Check with household members;
3. Check with neighbors where appropriate;
4. Check building reception or management;
5. Review the carrier's delivery notification;
6. Check any available delivery photograph; and
7. Contact the carrier where appropriate.

If the package remains missing, contact us at:

caspersensor88@gmail.com

Please provide:

• Order number;
• Tracking number;
• Delivery address; and
• Relevant information regarding the missing shipment.

We may contact the carrier or request a carrier investigation where appropriate.

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19. Packages Delayed in Transit

If a shipment remains in transit without a tracking update, customers should allow a reasonable period for the carrier system to update.

If the tracking status remains unchanged for an extended period, contact us with the relevant order and tracking information.

We may request information from the carrier regarding:

• Package location;
• Transit status;
• Delivery estimate;
• Shipping exception;
• Customs status; or
• Other available information.

Carrier investigations may take additional time.

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20. Damaged Packages

Customers should inspect the shipping package as soon as reasonably possible after delivery.

If the outer packaging appears damaged, customers should retain the packaging and document the condition where possible.

If the product itself is damaged, please contact us promptly.

We may request:

• Order number;
• Product name;
• Description of damage;
• Photographs of the shipping package;
• Photograph of the shipping label;
• Photographs of the product;
• Video evidence where appropriate; and
• Other information reasonably necessary to evaluate the claim.

Please do not discard the original packaging until the matter has been resolved unless instructed otherwise.

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21. Damaged Products

Where a product arrives damaged, we will review the circumstances and determine an appropriate resolution in accordance with our applicable policies and mandatory consumer rights.

Depending on the circumstances, a resolution may include:

• Replacement;
• Replacement part;
• Repair;
• Partial refund;
• Full refund; or
• Another appropriate remedy.

The appropriate remedy may depend on the nature of the damage, product availability, applicable law, and the circumstances of the individual case.

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22. Incorrect or Missing Products

If you receive a product different from the product ordered, or if an item is missing from your shipment, contact us as soon as reasonably possible.

Please provide:

• Order number;
• Product ordered;
• Product received;
• Description of the discrepancy;
• Photographs where appropriate; and
• Other relevant information.

We will review the issue and provide an appropriate resolution in accordance with the applicable Return & Refund Policy and consumer protection requirements.

Customers should retain the packaging and shipping materials until the investigation has been completed.

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23. Multiple Shipments

An order containing multiple products may occasionally be divided into separate shipments.

This may happen because of:

• Different inventory locations;
• Product availability;
• Warehouse arrangements;
• Package size;
• Carrier requirements; or
• Other fulfillment considerations.

If multiple shipments are used, customers may receive:

• Separate shipping confirmations;
• Different tracking numbers; or
• Different delivery dates.

A shipment arriving separately does not necessarily mean that an item is missing.

Customers should check all tracking numbers associated with their order before reporting an item as missing.

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24. Order Cancellation Before Shipment

Customers who wish to cancel an order should contact us as soon as possible after placing the order.

We will make reasonable efforts to process cancellation requests received before shipment.

However, cancellation cannot be guaranteed if:

• The order has already entered fulfillment;
• The product has been packed;
• A shipping label has been generated;
• The order has been handed to the carrier; or
• The order has otherwise progressed beyond the stage where cancellation is reasonably possible.

Where cancellation is no longer possible, the customer may need to follow the applicable return procedure, subject to applicable law.

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25. Order Changes and Modifications

Before shipment, customers may request changes to:

• Product selection;
• Quantity;
• Shipping address; or
• Other order details.

We will make reasonable efforts to accommodate such requests.

However, changes cannot be guaranteed once order fulfillment has started.

If a requested change results in an additional product or service cost, the customer may be required to pay the applicable difference.

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26. Refused or Undeliverable Packages

A package may be considered undeliverable if:

• The address is incorrect;
• The address is incomplete;
• The recipient cannot be identified;
• Delivery attempts fail;
• The customer refuses delivery;
• The customer fails to collect the package;
• Customs clearance cannot be completed; or
• Other circumstances prevent delivery.

Where a package is returned to us, the applicable refund or return process will be handled in accordance with our Return & Refund Policy and applicable law.

Where permitted by law, reasonable costs resulting from customer-caused delivery failure may be taken into account when processing a refund.

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27. Remote and Restricted Destinations

Certain remote locations, islands, territories, or restricted delivery areas may have limited shipping availability.

Additional transit time may apply.

Carrier surcharges may also apply in certain circumstances.

If we determine that delivery to a particular address cannot reasonably be completed, we may contact the customer to request an alternative address or provide another appropriate solution.

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28. Shipping Restrictions

Some products may be subject to shipping or transportation restrictions.

Restrictions may arise from:

• Carrier rules;
• Customs requirements;
• Product characteristics;
• Destination-country regulations;
• International transportation rules; or
• Other applicable legal requirements.

If an order cannot legally or reasonably be shipped to the selected destination, we may cancel the affected order and provide an applicable refund in accordance with law.

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29. Business Days

For purposes of this Shipping Policy, business days generally mean Monday through Friday, excluding applicable public holidays.

Weekends and public holidays are generally excluded from the calculation of standard processing times.

Carrier schedules may differ by country and destination.

Delivery estimates may therefore vary depending on local holidays and carrier operating schedules.

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30. Force Majeure and Events Beyond Our Control

We will make reasonable efforts to fulfill orders and arrange delivery within the estimated timeframes.

However, we are not responsible for delays caused by events beyond our reasonable control, to the extent permitted by applicable law.

Such events may include:

• Natural disasters;
• Severe weather;
• War;
• Civil unrest;
• Government restrictions;
• Strikes;
• Transportation disruptions;
• Port closures;
• Customs restrictions;
• Carrier network disruptions;
• Power outages;
• Technical failures; or
• Other extraordinary events.

Where such circumstances occur, we will make reasonable efforts to minimize the impact and provide available information to affected customers.

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31. Customer Responsibilities

Customers are responsible for:

• Providing accurate shipping information;
• Reviewing order confirmations;
• Monitoring tracking information;
• Responding to carrier notifications;
• Providing customs information when required;
• Paying legally applicable import charges;
• Collecting packages where required; and
• Contacting us promptly when a shipping issue occurs.

Customers should retain order confirmations, shipping confirmations, tracking numbers, and relevant delivery information until the order has been successfully delivered.

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32. Relationship With Return & Refund Policy

Shipping issues relating to returns, refunds, exchanges, defective products, damaged products, incorrect products, or other post-delivery matters may also be governed by our Return & Refund Policy.

Customers should review the applicable Return & Refund Policy before returning a product.

If a return is required, customers should contact us before sending the product back unless the applicable policy expressly provides otherwise.

Where this Shipping Policy conflicts with mandatory consumer protection rights, the applicable mandatory legal requirements will prevail.

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33. No Guaranteed Delivery Date

All delivery timeframes stated in this Shipping Policy are estimates.

The estimated timeframes are provided to help customers understand the normal shipping process and should not be interpreted as a guaranteed delivery date.

Delivery may take longer because of circumstances outside our reasonable control.

If an order is subject to an expressly agreed delivery deadline, any rights arising from that agreement remain subject to applicable law.

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34. Shipping Policy Updates

We may update this Shipping Policy from time to time.

Updates may be necessary because of:

• Changes in shipping carriers;
• Changes in shipping destinations;
• Changes in delivery procedures;
• Changes in processing times;
• Changes in customs requirements;
• Changes in applicable law;
• Changes in warehouse arrangements; or
• Changes in our business operations.

The latest version of this policy will display the applicable effective date.

Customers should review the current Shipping Policy before placing an order.

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35. Contact Us

For questions regarding shipping, delivery, tracking, customs, damaged packages, missing shipments, address changes, order cancellations, or other shipping matters, please contact us.

DANFOSS HISTORICAL CENTER A/S

Principal Business Address:
Mads Patent Vej 1 Elsmark
6430 Nordborg
Denmark

Mailing Address:
Mads Patent Vej 1 Elsmark
6430 Nordborg
Denmark

Email:
caspersensor88@gmail.com

Phone:
+45 27 46 83 15

When contacting us about an existing order, please provide your order number and, where applicable, your tracking number.

We aim to respond to customer inquiries within 48 hours during normal business days, although response times may vary depending on the nature and volume of inquiries.

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36. Company Information

Legal Company Name:
DANFOSS HISTORICAL CENTER A/S

Legal Form:
A/S (Danish Public Limited Company)

Country:
Denmark

City:
Nordborg

Street Address:
Mads Patent Vej 1 Elsmark

Postal Code:
6430

Full Business Address:
Mads Patent Vej 1 Elsmark, 6430 Nordborg, Denmark

Registration / Start Date:
May 31, 2001

Startdato:
31.05.2001

Legal Representative:
Not Provided

CVR / Registration Number:
Not Provided

VAT Number:
Not Provided

Email:
caspersensor88@gmail.com

Phone:
+45 27 46 83 15

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37. Shipping Information Summary

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38. Final Shipping Contact

For all shipping-related questions and delivery support:

DANFOSS HISTORICAL CENTER A/S

Mads Patent Vej 1 Elsmark
6430 Nordborg
Denmark

Email:
caspersensor88@gmail.com

Phone:
+45 27 46 83 15

Startdato:
31.05.2001

Effective Date:
August 15, 2026

Shipping Policy:
Shipping Policy